Current Career Opportunities
(Note: Some positions may have already been filled. Call for complete details.)

Department:  Conference Services
Job Title:    Director of Catering and Conference Services

SUMMARY
The position directs convention services staff to exceed the Resort’s revenue goals and service expectations and is responsible for negotiating, selling and space management of guest rooms, conference rooms, and hospitality rooms.

EDUCATION/EXPERIENCE
• BA Degree in Business preferred or, 6 years progressive management experience in a large resort/hotel setting
• Must have a Food & Beverage background with menu planning focus
• Ability to manage a professional staff
• Sales experience a plus

Click Here to apply for this position

Department:  Food and Beverage
Job Title:    Director of Food and Beverage

SUMMARY
This position manages all F&B operations successfully and maintains the budgeted profit.   It promotes the Resort while working with the Sales Mangers and driving revenue. The person in this position will train and develop all service personal in guest service and maintain a positive leadership to the reporting managers.

EDUCATION/EXPERIENCE
Must have a 4-year degree in a related area (food & beverage; business) as this is an executive position.
Must have a minimum of 10 years of progressive growth in management positions.
Must have a minimum of 7 years hotel/resort experience.
Must have knowledge of food & beverage product, service, cost structure and sales.
Must have knowledge of food and beverage preparation, menu planning, wines, marketing and promotion and controls.
Must have knowledge of hotel management, production, facilities, entertainment, budgeting and forecasting.

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Department:  Aerie
Job Title:    Restaurant Manager

SUMMARY
This position will ensure guest satisfaction through prompt, courteous, and professional service while maintaining a consistent quality of product.  It will ensure employee satisfaction through the practice of exceptional training, development, and interpersonal skills, and ensure owner satisfaction through prudent financial management and protection of their assets.

EDUCATION/EXPERIENCE
• College degree in hospitality or business preferred.
• Must have a minimum of three years of management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.
• Extensive wine knowledge.  Formal training preferred.
• Prior experience with MICROS POS system preferred.

Click Here to apply for this position

Department:  Aerie
Job Title:    Server Assistant

SUMMARY
Coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.

EDUCATION/EXPERIENCE
1 year of previous applicable experience is required, preferably in a fine dining restaurant.

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Department:  Aerie
Job Title:    Greeter 

SUMMARY
Coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.

EDUCATION/EXPERIENCE
• 1 year previous greeting/hosting experience is required, preferably in a fine dining establishment.
• Computer and phone knowledge is required.

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Department:  Aerie
Job Title:    Bartender

SUMMARY
Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties.

EDUCATION/EXPERIENCE
• 2 years previous bartending/serving experience is required, preferably in a fine dining establishment.
• Prior experience with MICROS POS system preferred.
• TIPS Certification a plus

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Department:  Banquets
Job Title:    Server

SUMMARY
To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required).

EDUCATION/EXPERIENCE
• Food service experience helpful
• High School Diploma or equivalent

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Department:  Culinary
Job Title:    Cook

SUMMARY
Assist in the preparation, production, storage, and control of every outlet’s food.

EDUCATION/EXPERIENCE
Must have prior culinary experience in a hotel, restaurant, or culinary school. Novice culinary/knife skills and food knowledge is needed.

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Department:  Golf and Grounds
Job Title:    Assistant Golf Course Superintendent

SUMMARY
The Assistant Golf Course Superintendent is dedicated to assist the Golf Course Superintendent with the proper care of all aspects pertaining to the maintenance of the golf course(s) for which they are assigned.  This position will work with others as a team to achieve the common goal of the Grand Traverse Resort and Spa and the Golf and Grounds Department.  This person is a part of the Golf and Grounds and Grand Traverse Resort and Spa Management Team.

EDUCATION/EXPERIENCE
Must have a minimum of 4 years previous experience as a golf course maintenance crew member at the Grand Traverse Resort and Spa, or, must have a two year associates or a four year bachelor’s degree with an emphasis in Turfgrass Management and a minimum of two years golf course maintenance experience at another golf course.  Must currently possess or be able to obtain a pesticide applicator license with the State of Michigan within the first 60 days of employment in a minimum of three categories, (core, 3a and 3b).  Must possess a current, valid Michigan Drivers License and be insurable under the company’s plan.  Must be at least 18 years of age and have a High School Diploma or GED.

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Department:  Cub House Daycare
Job Title:    Lead Teacher B 

SUMMARY
This position provides a safe, positive, and fun experience through group interaction for the children enrolled at the Cub House daycare.   It is responsible for planning and implementing a safe and developmentally appropriate atmosphere that exceeds the needs of the children in the Cub House.  This position is also responsible for upholding a positive provider / family relationship in accordance to all Grand Traverse Resort & Spa standards, Cub House policies, and State of Michigan Licensing requirements for child care centers.   This position is classified as safety-sensitive – requires the ability to respond quickly to accidents and make medical decisions until help arrives.

EDUCATION/EXPERIENCE
Must have 18 hours in early childhood education from an accredited university OR a CDA.
Must have 2 semester hours in child care administration from an accredited college or university, or a minimum of 3.0 CEU’s in child care administration.
Must have current First Aid/CPR certification or obtain this within 90 days of employment.
Must be able to pass a FIA Background check.
Must have a minimum of 1 year experience caring for, creating curriculums, and planning activities for children 3 months to 13 years old.
Must have a High School Diploma or GED.
Previous experience working with the public is preferred.
Previous supervisory experience preferred.
Must be at least 21 years old.

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Department:  Health Club
Job Title:    Tennis Instructor

SUMMARY
To establish classes, provide instruction, and maintain membership through teaching, mentoring, and member mixers.

EDUCATION/EXPERIENCE
USTPA Certification preferred
Communication Skills
Administrative Skills
Teaching Skills
Tennis Knowledge

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Department:  Housekeeping
Job Title:    Room Attendant

SUMMARY
This position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

EDUCATION/EXPERIENCE
Some housekeeping experience preferred.

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Department:  Housekeeping
Job Title:    Condominium Linen Porter

SUMMARY
This position is responsible for supplying all condo areas with the required linen on a daily basis.  Also responsible for picking up all dirty linen and for inventory all linen rooms.

EDUCATION/EXPERIENCE
• Must be at least 21 years of age, have a valid Michigan driver’s license and be insurable under the Resort’s policy.
• Prefer some housekeeping experience.

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Department:  Housekeeping
Job Title:    Lobby Attendant

SUMMARY
This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. The delivery of all essential duties must be at a 4 Diamond level.

EDUCATION/EXPERIENCE
• Some housekeeping experience preferred
• Knowledge of resort helpful
• Must be at least 18 years of age, have a valid Michigan driver’s license and be insurable by the resort’s policy

Click Here to apply for this position

Department:  Housekeeping
Job Title:    PM Lobby Attendant

SUMMARY
This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. The delivery of all essential duties must be at a 4 Diamond level.

EDUCATION/EXPERIENCE
• Some housekeeping experience preferred
• Knowledge of resort helpful
• Must be at least 18 years of age, have a valid Michigan driver’s license and be insurable by the resort’s policy

Click Here to apply for this position

Department:  Retail
Job Title:    Dylan’s Lead Associate/Event Host

SUMMARY
This position will promote and execute events with a high level of guest service.  It will also serve as a lead sales associate in the Dylan’s Candy and Ice Cream Stores and will participate in the training of new employees for these areas.

EDUCATION/EXPERIENCE
• Must have a high school diploma or GED
• Must have a minimum of 2 years of Retail experience
• Must have a minimum of 6 months experience in party planning, event execution and follow up geared towards children’s activities
• Basic sales knowledge of techniques to attract interest to Dylan’s Candy Bar image and generate revenue to meet monthly goals
• Basic inventory skills a must

Click Here to apply for this position

Department:  Retail
Job Title:    Sales Associate

SUMMARY
Provide high level of guest service to guests of all retail outlets. Responsible for the maintenance of shops to include cleanliness, receiving, stocking, and general maintenance.

EDUCATION/EXPERIENCE
• High school diploma or G.E.D
• Retail background or customer service preferred.

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Department:  Stewarding
Job Title:    Utility Steward

SUMMARY
To provide clean and sanitary service ware to our customers, while maintaining the cleanliness required by law and the standards of GTRS. Responsible for overall sanitation of the dish rooms and work in cooperation with kitchen and banquet staff.

EDUCATION/EXPERIENCE
No experience needed /Will train

Click Here to apply for this position

Seasonal Positions

Please see below for a listing of our seasonal positions. These are assumed to be less than year-round employment.

Department:  Spa Grand Traverse
Job Title:    Massage Therapist

SUMMARY
This position will ensure that all GTR&S policies and procedures are followed. It will provide our guests with memorable and exceptional spa experiences, and educate spa team members in regards to all spa services, and ensure that necessary par levels are maintained in all areas of spa inventories.

EDUCATION/EXPERIENCE
Must possess certification from a formal learning institution in massage therapy.   Must possess one-year experience in the beauty industry, preferably in a high end spa.

Click Here to apply for this position

Benefits
Year-round and seasonal employees at Grand Traverse Resort & Spa have the opportunity to participate in a strong benefits package including:

In addition to the above benefits, full-time employees also have access to Health Care, Life Insurance, Accidental Death & Dismemberment Insurance, Paid Annual Leave, Bereavement Leave, Jury Duty Pay, 401(k) Plan, and Educational Reimbursement.

Equal Opportunity
Grand Traverse Resort & Spa believes that each individual is entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, martial or veteran status, or non-job related medical condition or handicap. For the safety and well being of our employees, we offer a drug-free workplace.

Promote From Within
It is Grand Traverse Resort & Spa's position to promote and/or transfer from within whenever possible before going to outside sources.

Grand Traverse Resort & Spa gets better with you!

You're invited to become part of our team and to find out more about employment and career opportunities.

Call the Human Resources Department at (231) 534-6500 or E-mail us at hr@gtresort.com.