Current Career Opportunities
(Note: Some positions may have already been filled. Call for complete details.)

Aerie

Job Title: Assistant Manager

Job Summary: To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and achieve all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE
• College degree in hospitality or business preferred.
• A minimum of two year management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Aerie

Job Title: Lead Server/Supervisor

Job Summary; To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and acheive all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE

• College degree in hospitality or business preferred.
• A minimum of two years management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Jack's Sports Bar

Job Title: Cocktail Server

Job Summary: Provides prompt and efficient service of lounge goods in a manner that ensures 100% guest satisfaction.

EDUCATION and/or EXPERIENCE

• Previous cocktail and/or bartender experience is required.  
• Must have knowledge of beverage sales and service.
• Must have previous food service experience. Have wine and  food knowledge

Click Here to apply for this position.

Sweetwater Restaurant

Job Title: Server

Job Summary: Serves meals to guests in dining establishment.

EDUCATION/EXPERIENCE

• Atleast 1 year of prior serving experience
• Knowledge of Micros computer system preferred
• Customer service experience preferred

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Banquets

Job Title: On-Call Server

Job Summary: To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required).

EDUCATION and/or EXPERIENCE

• Food service experience helpful

Click Here to apply for this position.

Culinary

Job Title: Sous Chef

Job Summary: Assume entire responsibility for the assigned kitchen operations of any given outlet from Banquets to restaurant as needed.

EDUCATION and/or EXPERIENCE

• 6-10 years experience in a hotel and/or restaurant business required, including 2 years in a management position.
• Secondary education preferred.
• Experience of both line cooking and banquet environments with an emphasis on high volume food production a must.

Click Here to apply for this position.

Culinary

Job Title: Cook

Job Description: Responsible for helping prepare, produce, and execute all culinary items, including appetizers, hors d’euvres, and hot entrees in a quality conscious manner.

EDUCATION and/or EXPERIENCE
Must have experience in high level food production.

Click Here to apply for this position

Engineering

Job Title: Painter

Job Summary:  To monitor and repair any painting, wallpaper, tile, doors, carpet or drywall needs in the resort. To respond to any maintenance repair requests, assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner. To keep all Resort property and equipment in good repair so guest satisfaction is achieved.  To design, construct or repair any carpentry needs throughout the entire property.

EDUCATION and/or EXPERIENCE

• High school diploma or G.E.D.
• Must possess valid drivers license
• Minimum of 2 years experience residential/commercial painting experience
• Must know how to hang, repair, finish drywall
• Knowledge of mixing paint and stain & application
• Ability to install and finish drywall
• Able to hang and repair wallpaper

Click Here to apply for this position.

Guest Services

Job Title: Front Desk Supervisor

Job Summary: Assist guests with check in and check out, handle guest concerns, assist with answering of switch board.

QUALIFICATIONS /EDUCATION

Relevant experience or experience with customer service

Click Here to apply for this position.

Guest Services

Job Title: Guest Service Agent

Job Summary: Assist guests with check in and check out, handle guest concerns, assist with answering of switch board.

QUALIFICATIONS /EDUCATION

• Relevant experience or experience with customer service

Click Here to apply for this position.

Guest Services

Job Title: Bellstand Driver

Job Summary: To assist transporting guests and performers to specific locations designated by resort, i.e. condo’s on property, casino, airport, employee housing, etc.  To assist bell staff with guests at check in and out with luggage, to answer questions and inform on all the amenities the resort offers, and assist with delivering amenities.

QUALIFICATIONS /EDUCATION
• Customer Service experience helpful, must have valid drivers license and be able to obtain Chauffeurs licensee.
• It is not required, but recommended that all drivers obtain a CDL License with P-Endorsement.

Click Here to apply for this position.

Health Club

Job Title: Tennis Instructor

Job Summary: To provide tennis instruction to members, children, and others.

EDUCATION/EXPERIENCE

• Previous tennis instruction preferred
• Customer Service experience preferred.

Click Here to apply for this position.

Health Club

Job Title: On-Call Babysitter

Job Summary: To provide a safe, positive, and fun experience for the children staying at the Resort.

EDUCATION/EXPERIENCE NEEDED

First Aid/CPR trained and current
FIA Background check
Experience caring for children 3 months to 8 years old
Experience planning activities for children 3 months to 8 years old
Experience working with the public
At least 18 years old

Click Here to apply for this position.

Health Club

Job Title: Desk Attendant/Lifeguard

Job Description: To ensure pool safety for guests and members. Check in members and guests upon entering the health club. Monitor facility use. Dispense locker keys and towels.

EDUCATION and/or EXPERIENCE

• Possess current certification in American Red Cross Lifeguard Training
• Possess current certification in American Red Cross Community or Professional C.P.R
• Possess current certification in American Red Cross Standard First Aid
• At least 18 years of age
• Cash register and cash handling experience.
• Possess basic knowledge of Windows and Excel software
• Customer Service experience preferred.
• Multi-phone line experience helpful.
• Able to stand for extended periods of time (some light lifting required)

Click Here  to apply for this position.

Health Club

Job Title: Cub House Lead Teacher

Job Summary: To plan and implement a safe and developmentally appropriate atmosphere and to meet the needs of the children in the Cub House.

EDUCATION/EXPERIENCE

Bachelors degree OR CDA OR Montessori Credential OR 60 college credit hours with 18 hours in Early Childhood Education.
First Aid/CPR trained and current
Experience caring for children 3 months to 8 years old
Experience planning curriculum for children 3 months to 8 years old
Experience working with the public
Supervisory experience preferred
Knowledge of basic computer skills

Click Here to apply for this position.

Housekeeping

Job Title: Room Attendant

Job Summary: Room Attendants have the very important role of ensuring the establishment is clean, neat and sanitary for guests. They are assigned a number of tasks including cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

Education/Experience
• Some housekeeping experience preferred

Click Here to apply for this position.

Housekeeping

Job Title: Hotel Supervisor

Job Summary: Responsibilities include, but are not limited to, maintaining levels of quality as established by Director of Housekeeping, all activities of employees assigned to your area, supervising the daily cleaning and maintenance of rooms, hallways and linen rooms. Assist in the daily payroll tracking, attendance, productivity, inventory management, phone calls, and the lost and found. Conduct orientation, training and supervision of Room Attendants and House Persons. Responsible for maintaining the cleanliness of all hotel/tower rooms. Detail and quality assurance through all facets of housekeeping.

QUALIFICATIONS /EDUCATION
• Prefer 1 – 2 years previous supervisory experience
• Prefer 6 months previous housekeeping experience
• Ability to train and supervise others in job procedures
• Must have pleasant and tactful personality as there will be frequent contact with other employees and guests

Click Here to apply for this position.

Housekeeping

Job Title: Lobby Attendant

Job Summary: To serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. To make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins.

EDUCATION and/or EXPERIENCE

• Some housekeeping experience preferred.
• Knowledge of resort helpful

Click Here to apply for this position.

Housekeeping

Job Title: Condominium Linen Porter

Job Summary: Responsible for supplying all condo areas with the required linen on a daily basis. Responsible for picking up all dirty linen. Responsible for inventorying all linen room

QUALIFICATIONS /EDUCATION

• Must have valid drivers license
• Must be able to be on feet for extended length of time
• Must be able to lift large bags of linen
• Pleasant personality and guest oriented attitude a must.  There will be frequent contact with guests and other employees
• Honesty is essential
• Must be well groomed and wear your uniform

Click Here to apply for this position.

Human Resources

Job Title: Performance Development Specialist

Job Summary: Under indirect supervision, participates and assists in the analysis and assessment of individual, and organizational training and development needs; coordinates, designs, and delivers a variety of specified training and development programs for a range of individuals and teams.

EDUCATION / EXPERIENCE
Preferred: Bachelor’s Degree in Human Resources, Business Administration, Education or related; and at least 3 years experience developing curricula and training staff within the customer service industry. Prior experience conducting needs analysis. Strong presentation and computer experience.

Required: Equivalent work experience (minimum of 9 years) developing curricula and training staff within the customer service industry. Prior experience conducting needs analysis. Strong presentation and computer experience.

Click Here to apply for this position.
 

Laundry

Job Title: Linen Porter

Job Summary: Responsible for safely and efficiently delivering linen to and from the laundry building to any of the other complexes, and to distribute clean linen to the proper locations within these complexes.

EDUCATION and/or EXPERIENCE
• Must have valid driver’s license and pass Resort standards
• Prior laundry experience preferred
• Must posses a Chauffeur License

Click Here to apply for this position.

Marketing

Job Title: eMarketing Manager

Job Summary: Creative-minded eMarketing Manager will lead all electronic marketing, website, database and social networking activities for the Resort.

EDUCATION and/or EXPERIENCE
Bachelors Degree (B.A.) in marketing related studies. Masters Degree (M.A.) preferred but not required.

Click Here to apply for this position.

Marketplace

Job Title: Barista

Job Summary: Services the guest by mixing coffee drinks, making deli-sandwiches and tendering sales in a multi-purpose resort sundry store. Providing superior service to ensure 100% customer satisfaction.

EDUCATION and/or EXPERIENCE
• Basic computer knowledge is required.
• Prior cash register and handling experience is needed.
• Good math skills.

Click Here to apply for this position.

Stewarding

Job Title: Utility Steward

Job Summary: To provide clean and sanitary service ware to our customers, while maintaining the cleanliness required by law and the standards of GTRS. Responsible for overall sanitation of the dish rooms and work in cooperation with kitchen and banquet staff.

EDUCATION and/or EXPERIENCE

• No experience needed /Will train

Click Here to apply for this position.

Seasonal Postions

(These positions are assumed to be less than year-round employment)

Sweetwater Restaurant

Job Title: Server

Job Summary: Serves meals to guests in dining establishment.

EDUCATION/EXPERIENCE

• Previous serving experience is required

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Golf Operations

Job Title: Pro Shop Attendant

Job Summary: Check in golfers and to accurately charge those gofers for play and equipment. Communicate a variety of important information to members, guests and potential guests. Accurately complete daily cash outs and round counts. Keep golf shop and its surroundings areas in neat and presentable condition.

EDUCATION and/or EXPERIENCE

• Excellent phone skills
• Experienced in Microsoft Excel and Word
• Multi-task oriented

Click Here to apply for this position

Internships

Internships are available to currently enrolled college students seeking to earn school credit for their experiences.

There are no internships available at this time. Please check back at a later date.

Benefits
Year-round and seasonal employees at Grand Traverse Resort & Spa have the opportunity to participate in a strong benefits package including:

In addition to the above benefits, full-time employees also have access to Health Care, Life Insurance, Accidental Death & Dismemberment Insurance, Paid Annual Leave, Bereavement Leave, Jury Duty Pay, 401(k) Plan, and Educational Reimbursement.

Equal Opportunity
Grand Traverse Resort & Spa believes that each individual is entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, martial or veteran status, or non-job related medical condition or handicap. For the safety and well being of our employees, we offer a drug-free workplace.

Promote From Within
It is Grand Traverse Resort & Spa's position to promote and/or transfer from within whenever possible before going to outside sources.

Grand Traverse Resort & Spa gets better with you!

You're invited to become part of our team and to find out more about employment and career opportunities.

Call the Human Resources Department at (231) 534-6500 or E-mail us at hr@gtresort.com.