Current Career Opportunities
(Note: Some positions may have already been filled. Call for complete details.)

Aerie

Job Title: Assistant Manager

Job Summary: To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and achieve all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE
• College degree in hospitality or business preferred.
• A minimum of two year management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Aerie

Job Title: Lead Server/Supervisor

Job Summary; To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and acheive all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE

• College degree in hospitality or business preferred.
• A minimum of two years management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Aerie

Job Title: Server Assistant

Job Summary: Provide fast and courteous service to patrons by performing the following duties. Greet each guest with a water pitcher as soon as they have been seated. Polish silver and glassware for entire evening at the start of each shift. Make prearranged place settings.

EDUCATION and/or EXPERIENCE
• Previous experience is required.

Click Here to apply for this position.

Aerie

Job Title: Greeter

Job Summary: Coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.

EDUCATION and/or EXPERIENCE
• Previous experience is required.
• Computer and phone knowledge is helpful

Click Here to apply for this position

Jack's Sports Bar

Job Title: Cocktail Server

Job Summary: Provides prompt and efficient service of lounge goods in a manner that ensures 100% guest satisfaction.

EDUCATION and/or EXPERIENCE

• Previous cocktail and/or bartender experience is required.  
• Must have knowledge of beverage sales and service.
• Must have previous food service experience. Have wine and  food knowledge

Click Here to apply for this position.

Sweetwater Restaurant

Job Title: Server

Job Summary: Serves meals to guests in dining establishment.

EDUCATION/EXPERIENCE

• Atleast 1 year of prior serving experience
• Knowledge of Micros computer system preferred
• Customer service experience preferred

Click Here to apply for this position.

Sweetwater Restaurant

Job Title: Busser

Job Summary: Provide quality products, excellent service and a friendly atmosphere for all customers. Clean and reset tables.  Check linen. Fill and replenish water, rolls and butter.

EDUCATION and/or EXPERIENCE
• No experience necessary, will train.

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Banquets

Job Title: On-Call Server

Job Summary: To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required).

EDUCATION and/or EXPERIENCE

• Food service experience helpful

Click Here to apply for this position.

Culinary

Job Title: Pastry Cook

Job Summary: Participate in the preparation and execution of all food functions.

EDUCATION and/or EXPERIENCE
• Must have a minimum of 3 years accumulated experience and culinary training, and/or School in a bakery environment.
• Must have knowledge of cake decorating, crème fillings, and different sponges.

Click Here to apply for this position.

Culinary

Job Title: Cook

Job Description: Responsible for helping prepare, produce, and execute all culinary items, including appetizers, hors d’euvres, and hot entrees in a quality conscious manner.

EDUCATION and/or EXPERIENCE
Must have experience in high level food production.

Click Here to apply for this position

Guest Services

Job Title: Guest Service Agent

Job Summary: Assist guests with check in and check out, handle guest concerns, assist with answering of switch board.

QUALIFICATIONS /EDUCATION

• Relevant experience or experience with customer service

Click Here to apply for this position.

Guest Services

Job Title: Bellstand Driver

Job Summary: To assist transporting guests and performers to specific locations designated by resort, i.e. condo’s on property, casino, airport, employee housing, etc.  To assist bell staff with guests at check in and out with luggage, to answer questions and inform on all the amenities the resort offers, and assist with delivering amenities.

QUALIFICATIONS /EDUCATION
• Customer Service experience helpful, must have valid drivers license and be able to obtain Chauffeurs licensee.
• It is not required, but recommended that all drivers obtain a CDL License with P-Endorsement.

Click Here to apply for this position.

Health Club

Job Title: Tennis Instructor

Job Summary: To provide tennis instruction to members, children, and others.

EDUCATION/EXPERIENCE

• Previous tennis instruction preferred
• Customer Service experience preferred.

Click Here to apply for this position.

Health Club

Job Title: On-Call Babysitter

Job Summary: To provide a safe, positive, and fun experience for the children staying at the Resort.

EDUCATION/EXPERIENCE NEEDED

First Aid/CPR trained and current
FIA Background check
Experience caring for children 3 months to 8 years old
Experience planning activities for children 3 months to 8 years old
Experience working with the public
At least 18 years old

Click Here to apply for this position.

Health Club

Job Title: Desk Attendant/Lifeguard

Job Description: To ensure pool safety for guests and members. Check in members and guests upon entering the health club. Monitor facility use. Dispense locker keys and towels.

EDUCATION and/or EXPERIENCE

• Possess current certification in American Red Cross Lifeguard Training
• Possess current certification in American Red Cross Community or Professional C.P.R
• Possess current certification in American Red Cross Standard First Aid
• At least 18 years of age
• Cash register and cash handling experience.
• Possess basic knowledge of Windows and Excel software
• Customer Service experience preferred.
• Multi-phone line experience helpful.
• Able to stand for extended periods of time (some light lifting required)

Click Here  to apply for this position.

Health Club

Job Title: Cub House Lead Teacher

Job Summary: To plan and implement a safe and developmentally appropriate atmosphere and to meet the needs of the children in the Cub House.

EDUCATION/EXPERIENCE

Bachelors degree OR CDA OR Montessori Credential OR 60 college credit hours with 18 hours in Early Childhood Education.
First Aid/CPR trained and current
Experience caring for children 3 months to 8 years old
Experience planning curriculum for children 3 months to 8 years old
Experience working with the public
Supervisory experience preferred
Knowledge of basic computer skills

Click Here to apply for this position.

Housekeeping

Job Title: Room Attendant

Job Summary: Room Attendants have the very important role of ensuring the establishment is clean, neat and sanitary for guests. They are assigned a number of tasks including cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

Education/Experience
• Some housekeeping experience preferred

Click Here to apply for this position.

Housekeeping

Job Title: Hotel Supervisor

Job Summary: Responsibilities include, but are not limited to, maintaining levels of quality as established by Director of Housekeeping, all activities of employees assigned to your area, supervising the daily cleaning and maintenance of rooms, hallways and linen rooms. Assist in the daily payroll tracking, attendance, productivity, inventory management, phone calls, and the lost and found. Conduct orientation, training and supervision of Room Attendants and House Persons. Responsible for maintaining the cleanliness of all hotel/tower rooms. Detail and quality assurance through all facets of housekeeping.

QUALIFICATIONS /EDUCATION
• Prefer 1 – 2 years previous supervisory experience
• Prefer 6 months previous housekeeping experience
• Ability to train and supervise others in job procedures
• Must have pleasant and tactful personality as there will be frequent contact with other employees and guests

Click Here to apply for this position.

Housekeeping

Job Title: Lobby Attendant

Job Summary: To serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. To make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins.

EDUCATION and/or EXPERIENCE

• Some housekeeping experience preferred.
• Knowledge of resort helpful

Click Here to apply for this position.

Housekeeping

Job Title: Condominium Houseperson

Job Summary: To maintain and take care of all condo linen rooms. To supply guests with requested amenities. To maintain and take care of all common guest areas in condo complexes and assigned outside outlets

EDUCATION and/or EXPERIENCE

• Some housekeeping experience preferred

Click Here to apply for this position.

Human Resources

Job Title: Performance Development Specialist

Job Summary: Under indirect supervision, participates and assists in the analysis and assessment of individual, and organizational training and development needs; coordinates, designs, and delivers a variety of specified training and development programs for a range of individuals and teams.

EDUCATION / EXPERIENCE
Preferred: Bachelor’s Degree in Human Resources, Business Administration, Education or related; and at least 3 years experience developing curricula and training staff within the customer service industry. Prior experience conducting needs analysis. Strong presentation and computer experience.

Required: Equivalent work experience (minimum of 9 years) developing curricula and training staff within the customer service industry. Prior experience conducting needs analysis. Strong presentation and computer experience.

Click Here to apply for this position.
 

Marketing

Job Title: eMarketing Manager

Job Summary: Creative-minded eMarketing Manager will lead all electronic marketing, website, database and social networking activities for the Resort.

EDUCATION and/or EXPERIENCE
Bachelors Degree (B.A.) in marketing related studies. Masters Degree (M.A.) preferred but not required.

Click Here to apply for this position.

Spa Grand Traverse

Job Title: Coordinator

Job Summary: To provide our guests with memorable and exceptional spa experiences, to educate spa team members in regards to all spa services, and ensure that necessary par levels are maintained in all areas of spa inventories. To ensure that all GTR&S policies and procedures are followed by entire Spa team.

EDUCATION and/or EXPERIENCE
• Two years of administrative experience preferred
• Computer literacy
• Possess knowledge of Spa/Salon operations.
• Previous employment history has an emphasis on customer service and guest satisfaction.
• Possess a thorough understanding of Grand Traverse Resort & Spa A+ service and pampering philosophy.
• Cash register and cash handling experience.
• Multi-phone line experience helpful.
• Ability to manipulate the Pro-Salon System with above average skills.

Click Here to apply for this position.

Stewarding

Job Title: Utility Steward

Job Summary: To provide clean and sanitary service ware to our customers, while maintaining the cleanliness required by law and the standards of GTRS. Responsible for overall sanitation of the dish rooms and work in cooperation with kitchen and banquet staff.

EDUCATION and/or EXPERIENCE

• No experience needed /Will train

Click Here to apply for this position.

Seasonal Postions

(These positions are assumed to be less than year-round employment)

Multiple Restaurant Outlets

Job Title: Server

Job Summary: Serves meals to guests in dining establishment.

EDUCATION/EXPERIENCE

• Previous serving experience is required

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Golf Operations

Job Title: Pro Shop Attendant

Job Summary: Check in golfers and to accurately charge those gofers for play and equipment. Communicate a variety of important information to members, guests and potential guests. Accurately complete daily cash outs and round counts. Keep golf shop and its surroundings areas in neat and presentable condition.

EDUCATION and/or EXPERIENCE

• Excellent phone skills
• Experienced in Microsoft Excel and Word
• Multi-task oriented

Click Here to apply for this position

Golf Operations

Job Title: Beverage Cart Attendant

Job Summary: To provide exceptional and timely refreshment service with an outgoing and friendly personality to all members and guests while golfing at the Grand Traverse Resort.

EDUCATION and/or EXPERIENCE
•  Must be 18 years of age or older, as required by law.
• Must have valid driver’s license, with acceptable drivers rating

Click Here to apply for this position.

Golf Operations

Job Title: Bag Attendant

Job Summary: Greet golfers as they enter the parking lot to the golf shop. Load players clubs on carts provided with scorecard pencil and yardage book. Direct layers to the pro shop or other areas. Clean and store carts, rental clubs, guest clubs and rental shoes. Organize and maintain condition of carts, rental clubs and rental shoes.

EDUCATION and/or EXPERIENCE
• Previous customer service experience preferred.

Click Here to apply for this position.

Internships

Internships are available to currently enrolled college students seeking to earn school credit for their experiences.

There are no internships available at this time. Please check back at a later date.

Benefits
Year-round and seasonal employees at Grand Traverse Resort & Spa have the opportunity to participate in a strong benefits package including:

In addition to the above benefits, full-time employees also have access to Health Care, Life Insurance, Accidental Death & Dismemberment Insurance, Paid Annual Leave, Bereavement Leave, Jury Duty Pay, 401(k) Plan, and Educational Reimbursement.

Equal Opportunity
Grand Traverse Resort & Spa believes that each individual is entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, martial or veteran status, or non-job related medical condition or handicap. For the safety and well being of our employees, we offer a drug-free workplace.

Promote From Within
It is Grand Traverse Resort & Spa's position to promote and/or transfer from within whenever possible before going to outside sources.

Grand Traverse Resort & Spa gets better with you!

You're invited to become part of our team and to find out more about employment and career opportunities.

Call the Human Resources Department at (231) 534-6500 or E-mail us at hr@gtresort.com.