How We Score
At Grand Traverse Resort and Spa, we deliver legendary and memorable experiences through extraordinary guest service. It’s a proud reputation we’ve earned over the past 30 years. To maintain this reputation, we work hard to give our guests a voice. By implementing online surveys, guest comment cards and face-to-face communication, we’re able to continually improve the guest experience.
We also feel that being able to review actual guest feedback is an important consideration when planning your stay at Grand Traverse Resort and Spa.
The reports below, offer candid insight into how our visitors rate us in key categories - including the all-powerful question, "If convenient, would you stay with us again?"
We invite you to visit the below links to see how our guests rate Grand Traverse Resort and Spa across a number of categories. You may also be interested in reviewing our Facebook Recommendations.