Inspiring service. It's what Grand Traverse Resort & Spa has earned a reputation for over the last 30 years.

Why should you believe that statement? Because that's what our guests tell us. To prove it, we're sharing unaltered results compiled from our guest comment cards and online guest survey with you.

Sharing information like this is unprecedented in the travel industry. We're doing so because we believe seeing the real story of our guests' experiences can be of the utmost importance when you consider where to stay during your visit to the Traverse City area.

The reports below offer candid insight into how our visitors rate us in key categories – including the all-powerful question, "If convenient, would you stay with us again?" Overwhelmingly, our guests say, "Yes."

All of our guests are offered the opportunity to tell us their opinions by completing a comment card or online survey. As you'll see, the number of responses and the positive marks we receive from our guests far outweigh the limited number of comments available on self-posting sites.

Meanwhile, we continually strive to improve our guests' experience and satisfaction by improving our facilities and our service.

We invite you to click on a month below and see for yourself what our guests truly think following their visits.

Monthly Reports Available:
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010