The Team
The Team

The Team

While most hotels and resorts practice customer service, you'll find that Grand Traverse Resort and Spa practices "customer care." While customer service can be taught and learned as a service standard, "customer care" goes beyond a guest's expectations.

It is inherent and it takes thought. It comes with heart and passion from within the individual to make the guest's experience the best it can be. Meet the first layer of our team who practices "customer care."

Ryan Buck
Ryan Buck
Director of Sales
231-534-6159
[email protected]
Chelsea Newcomb
Chelsea Harland
National Sales Manager
231-534-6155
[email protected]

Duke Rosendahl
Duke Rosendahl
National Sales Manager
231-534-6166
[email protected]
Katie Leonard
Katie Leonard
National Sales Manager
231-534-6161
[email protected]
Kayla Condon Headshot
Kayla Condon
National Sales Manager
231-534-6164
[email protected]
Amanda Engler
Amanda Engler
Conf. Services Manager
231-534-6201
[email protected]
Photo coming soon
David Siladke
Exec. Meeting Manager
231-534-6167
[email protected]
Photo coming soon
.
Exec. Meeting Manager
231-534-6157
.
Liz Brooks
Liz Kondik
Special Events Manager
231-534-6203
[email protected]
Photo coming soon
 Chelsea Boboltz
Event Design Manager
231-534-6206
Becky Savage
Becky Savage
Conf. Services Manager
231-534-6205
[email protected]
Steve Baehr
Steve Baehr
Conf. Services Manager
231-534-6202
[email protected]
Photo coming soon
.
Golf & Spa Sales Manager
231-534-6168
.
Joann Hanifi
Joann Hanafi
Golf & Spa Sales Manager
231-534-6178
[email protected]

More Key Staff Members

Michelle Trumble
Office Manager
231-534-6156
[email protected]

Tammy Palmer
Social Sales Coordinator/NSA
231-534-6177
[email protected]

Cara Goss
Sales Assistant
231-534-6179
[email protected]

 

Save

Save

Save

Save

Save

Save

Save

Save

Save

Save

Save

Upcoming Events

Select Saturdays
Visit with Santa


January 19
Taste of India Dinner


November 24
Traverse City Shop & Sip


December 31
New Year's Eve


May 10-12, 2019
VIP Wine & Spa with Mawby Winery


February 1-3, 2019
Bowers Harbor VIP Wine and Spa Weekend


November April 12-14, 2019
VIP Wine & Spa Weekend with Bonobo Winery


December 7, 2018


December 15
Breakfast with Santa


December 25
Christmas Dinner and Holiday Activities


December 7-9, 2018
Rove Estate VIP Wine & Spa Weekend


November 18-24, 2018
Week of Giving for Cherryland Humane Society


Wednesdays 4:00-6:00pm
Happy Hour at Spa Grand Traverse


November 22
Thanksgiving Buffet and Weekend Activities


Souvenir Shopping Tips


Previous
Next

Barefoot Magazine

  • The Science of Golf

    “One of the biggest advantages we have in the time we spend with our students is working on the game the way they’re supposed to work on it.”
    —Stefan Carlsmith, lead instructor

  • A Family Favorite

    Mom, dad, and the kids head due north to escape Texas summer

  • As Natural As The Surroundings

    New spa menu offers up the best of Northern Michigan

The Clubhouse
Stay up-to-date on all the happenings at Grand Traverse Resort and Spa. Be the first to know about events, news and special offers!
* required field

By registering you are agreeing to Grand Traverse Resort and Spa privacy policy.

Submit RFP

Grand Traverse Resort and Spa

Reservations
12
Sep
2014
12
Sep
2014
01
Have a group or promo code? Click Here
**A one-night nonrefundable deposit will be required and processed within 48 hours of making this reservation
  • 2-Night Carefree Getaway - Midweek
    2-Night Carefree Getaway - Midweek

    2-Night Carefree Getaway

    A romantic getaway that includes a 2-night stay, romantic dinner at Aerie Restaurant, and great Spa Grand Traverse savings.

    BOOK NOW Learn More

Special Offer Sign-up

By registering you are agreeing to the Grand Traverse Resort and Spa privacy policy.