The Team

The Team

While most hotels and resorts practice customer service, you'll find that Grand Traverse Resort and Spa practices "customer care." While customer service can be taught and learned as a service standard, "customer care" goes beyond a guest's expectations.

It is inherent and it takes thought. It comes with heart and passion from within the individual to make the guest's experience the best it can be. Meet the first layer of our team who practices "customer care."

Ryan Buck
Ryan Buck
Director of Sales
231-534-6159
[email protected]
Chelsea Newcomb
Chelsea Harland
National Sales Manager
231-534-6155
[email protected]

Duke Rosendahl
Duke Rosendahl
National Sales Manager
231-534-6166
[email protected]
Katie Leonard
Katie Leonard
National Sales Manager
231-534-6161
[email protected]
Kayla Condon Headshot
Kayla Condon
National Sales Manager
231-534-6164
[email protected]
Photo Coming Soon
.
Conf. Services Manager
231-534-6201
.
Photo coming soon
David Siladke
Exec. Meeting Manager
231-534-6167
[email protected]
Photo coming soon
Tammy Palmer
Exec. Meeting Manager
231-534-6177
[email protected]
Liz Brooks
Liz Kondik
Special Events Manager
231-534-6203
[email protected]
Photo coming soon
 Chelsea Boboltz
Event Design Manager
231-534-6206
Becky Savage
Becky Savage
Conf. Services Manager
231-534-6205
[email protected]
Steve Baehr
Steve Baehr
Conf. Services Manager
231-534-6202
[email protected]
Photo coming soon
Cara Goss
Golf Sales Manager
231-534-6168
[email protected]
Joann Hanifi
Joann Hanafi
Golf & Spa Sales Manager
231-534-6178
[email protected]

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Upcoming Events

February 15
Midnight at the Masquerade Murder Mystery Dinner

 

Valentine's Day & Presidents' Day Weekend


February 7-9, 2020
Bowers Harbor VIP Wine and Spa Weekend


February 27-29
“Into The Wild” brought to you by Northern Michigan Regional Chapter - Safari Club International


Winter Spa Deals


March 27-28, 2020
Rove Estate VIP Wine & Spa Weekend


Wednesdays 4:00-6:00pm
Happy Hour at Spa Grand Traverse


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Barefoot Magazine

  • Destination Relaxation

    For five years, Spa Grand Traverse Director Dawn Olsen thought about the changes she wanted to make to the resort’s 7,000-square-foot spa and salon.

  • New Look for Iconic Governors' Hall

    Premier gathering space undergoes $1.5 million renovation

  • Reuniting at the Resort

    “It’s a beautiful place to reconnect and build close ties to those we love in one of the most spectacular places in Michigan.”
    —Lori, Leaver family reunion

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