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PET POLICY

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PET POLICY

Grand Traverse Resort and Spa has a strict no pet policy. Pets are not allowed on any property owned and operated by the Resort. Trained service animals are permitted. Pets are animals not defined as trained service animals under the Americans with Disabilities Act (ADA). Emotional support and comfort animals are also not permitted. Guests who do not adhere to this policy are subject to a $250 fine and possible eviction.

FAQ

Where can my pet stay when I am at the Resort?
There are many wonderful pet boarding options in Northern Michigan. Here are a few nearby:

I’m traveling with a service animal. Do I need to tell someone on the Resort staff?
Yes. It is necessary to alert a member of our staff if you are traveling with a service animal. If the tasks your service animal performs are not obvious, a guest service representative may ask if your animal is required because of a disability and what work the animal is trained to perform. Only trained service animals outlined by the ADA will be permitted.

My service animal is a miniature horse. Can you accommodate us?
Yes. We will need to determine that the horse meets the criteria set forth by the ADA:

  1. Whether the miniature horse is housebroken;
  2. Whether the miniature horse is under the owner’s control;
  3. Whether the facility can accommodate the miniature horse’s type, size, and weight; and
  4. Whether the miniature horse’s presence will not compromise legitimate safety requirements necessary for safe operation of a facility.

Do you have other questions?
Please contact a guest services representative at [email protected]

If you would like to learn more about the differences between service animals, emotional support animals, and pets, please visit Michigan.gov to read about Michigan and ADA guidelines.

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Instant Gratification

HydraFacial delivers results on first treatment

By Cymbre Foster

When Spa Grand Traverse cosmetologist Sandra Umstead received her first HydraFacial, the results were so amazing that she knew it was something she wanted her clients to experience as well.  
HydraFacial is a patented technology that marries a deeply cleansing facial treatment with relaxation.
“After just one visit, this medical-grade procedure leaves the skin with improved clarity, texture, and tone,” Umstead says.
I admit I needed convincing that it could be that good when I arrived at the spa for my first HydraFacial. Truth be told, I’d rather spend my money on a new pair of shoes than skin care, and I didn’t think she would be able to do that much with my neglected, sun-damaged, slightly saggy, middle-aged skin.
Was I ever wrong.

Instant Results
A HydraFacial is a three-part treatment that begins with cleansing that removes dead skin cells and excess oil from the skin. Next, salicylic and glycolic acids are applied to break up any dirt and oil that's clogging pores. Then the HydraPeel Tip is used to painlessly suction out blackheads, dirt, oil, and impurities, while hydrating, plumping, and nourishing serums are simultaneously applied to the skin.
“No more manual extractions that may leave the skin blotchy and inflamed,” Umstead says. “The powerful serums break it all down, allowing the vacuum to pull it all up.”  
The best part is that after just one HydraFacial, you will see immediate results. I certainly did.
“This treatment satisfies our need for instant gratification, so clients can’t wait for the next treatment,” Umstead says.
Corrine Olson is one of those clients.
“My favorite facial at the spa is the HydraFacial,” she says. “It’s the first time I can say that I noticed results.”
Each treatment starts with before and after photos.
“We have the ability to compare them side by side after your treatment,” Umstead explains. “This allows us to better track your progress every time you come in.”
For many clients, seeing those results is motivation not just to come back, but also to continue better skin-care regimens at home.
Umstead pulled up my pictures, and, to my surprise, I had fewer lines on my face and my skin was truly hydrated — literally glowing, in fact.

Part of a Skin-Care Routine
Since Umstead has consistently treated herself to HydraFacials, she no longer needs to wear makeup. Her skin did look flawless.
For long-term benefits and correction purposes, Umstead recommends treatments every six weeks. For maintenance, she suggests having one each season.
“This treatment is fairly active, and I like to think of it as waking up the skin,” she says.
“It’s invigorating and satisfying in many ways, which keeps clients coming back for more.”
When a friend commented on how nice my skin looked the day after my HydraFacial, I had to agree.
“You will leave with your skin glowing, looking healthy, hydrated, and with overall better skin tone,” Olson says. “I plan on keeping this as part of my skin-care routine.”